"Dear Mr. Garcia,
Recently my wife and I moved from Bremerton Washington to Phoenix. We were fortunate to have David and Robert from your company to bring our belongings and unload them.
Your men worked tirelessly from arriving from Tucson at 7:15 a.m. until the job was completed at 10:15 p.m. They showed enthusiasm for their job and did not appear to stop for anything. They seemed to know that not everything had gone according to plan and worked very hard to make sure that we were satisfied with their work.
They would not allow us to assist them and their attitude and sense of humor was contagious. We were pleased by their going the extra mile thus making our move easier. You are fortunate to have such great employees representing your company."
Sincerely, G. S.